Greetings,

 

Hope this finds you well.

 

We, as the HostPinnacle Team, are grateful for having you as our customer and for the great support you have continuously accorded us. We would not be where we are today were it not for your support, and for that we say a big thank you.

 

Recently, the web hosting industry and generally the ecommerce business has had numerous changes that have significantly affected the way we do business. Notably, the following has happened within the last couple of months:

 

i.)The registry for global top level domains(.com, .org, .net, etc) has significantly increased its prices.

 

ii) cPanel software which gives you the easy to use graphical user interface for you to be able to administer various components such as emails,databases, websites, etc has reviewed its prices upwards.

 

iii) The cost of setting up servers has gone up in the various regions that we have our servers domiciled and generally there has been an increase in the various components used for our infrastructure setup.

 

iv) The Kenya Shilling currency has not been performing well against the USD. This has had a major impact on our operating costs as most of the components used for our infrastructure are paid for using the USD currency.

 

These changes have had a negative impact on our production costs and affected our vision of making it absolutely easy for every business to have an online presence regardless of the status of its cash flow. As you may be aware, affordable prices and quality services are a big thing here at HostPinnacle Kenya and our commitment towards this course remains firm regardless of the prevailing market dynamics.

 

In order for us to remain competitive and to offer quality services at the most affordable rate, we have had deliberations for several weeks putting different factors into consideration and thinking the best for our clientele. Our decision was to come up with a price review that favors the client and our production process in view of the big changes that we’ve had so that we do not compromise on quality.

 

Effective 1st December 2022, we shall be changing our prices for various products on our website. The new prices will affect both new registrations and upcoming renewals.

 

Below are the new prices for the affected products, full details will be available on the relevant pages of our website, as the changes come to effect. The price review does not affect .ke domains(.co.ke,.ac.ke,sc.ke,etc) and also doesn't affect the Standard, the VPS and the Executive packages.

 

 

Product

New Prices

Effective Date

Hosting Only Package(same as starter package less free .co.ke or .com domain)

KSh 1,999/year

01/12/2022

Starter Hosting Package(Has a free .co.ke or .com domain both for new registrations and renewals)

KSh 2,999/year

01/12/2022

 

Domains

 

.COM Domain

KSh 1,199/yr

01/12/2022

.ORG Domain

KSh 1,500/yr

01/12/2022

.NET Domain

KSh 1,600/yr

01/12/2022

.XYZ Domain

KSh 350 for the first year(KSh 1,500/yr for renewals)

01/12/2022

 

 

 

 

We would also like to mention that we do allow generous grace periods in case you are unable to settle invoices on their due dates. Should you have such a challenge, you can open a support ticket here: https://www.hostpinnacle.co.ke/clients/submitticket.php and we shall discuss on a suitable extension period to allow the service to continue operating till you make the payments. If you have an active product already, you do not need to do anything, the price review for that product will be effected on its renewal date.

 

Kind regards,

HostPinnacle Team.



 



Tuesday, November 8, 2022

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