Affecting Server - RS9

• 01/12/2025 14:53 - 01/12/2025 16:44
• Last Updated 01/12/2025 14:58

Hello Dear Clients,

We are aware of a DNS issue currently affecting domains on server RS9.

Our engineers are actively working to restore services on this server as a priority.

No action is required from your end at this time.

We appreciate your patience.

Kind Regards,

Tamana.

HostPinnacle Cloud lTD.

Affecting System - Propagation.

• 16/09/2025 14:47
• Last Updated 17/09/2025 08:52

Affecting Server - RS3

• 15/06/2022 08:24 - 08/10/2024 10:55
• Last Updated 15/06/2022 08:26

Greetings,

We are currently having a connection issue with server: RS3.RCNOC.COM. We are working on this issue with utmost priority. Kindly bear with us as we work on it. Apologies for the inconvenience caused.

Kind regards,

HostPinnacle Team.

Affecting Server - RS1

• 13/10/2020 21:00 - 08/10/2024 10:55
• Last Updated 13/10/2020 19:14

Greetings,

Hope this finds you well.

We are grateful for the continued patronage you have accorded us at HostPinnacle Kenya. We continually seek to improve our services to ensure that our clients receive world-class hosting experience. For this to happen, we continually monitor our servers to ensure we proactively respond to emerging issues and schedule maintenance accordingly.

This is to inform you of one such maintenance we have decided to schedule urgently for one of our servers: SERVER1.NOC254.COM, today(13/10/20) at 9:00PM EAT. The maintenance has been scheduled urgently to ensure the server doesn't fail during normal working hours. The maintenance is projected to take 1 hour and everything should be back to normal after that period.

Should you face any challenge after that period, kindly open a support ticket describing the issue and we shall look at it promptly. The link to open a ticket is this: https://www.hostpinnacle.co.ke/clients/submitticket.php

Thank you and have a good evening.

Kind regards,

HostPinnacle Support Team.