- Priority - Critical
- Affecting Server - RS3
We are currently having a connection issue with server: RS3.RCNOC.COM. We are working on this issue with utmost priority. Kindly bear with us as we work on it. Apologies for the inconvenience caused.
- Date - 15/06/2022 08:24
- Last Updated - 15/06/2022 08:26
- Priority - High
- Affecting Server - Server1
Hope this finds you well.
We are grateful for the continued patronage you have accorded us at HostPinnacle Kenya. We continually seek to improve our services to ensure that our clients receive world-class hosting experience. For this to happen, we continually monitor our servers to ensure we proactively respond to emerging issues and schedule maintenance accordingly.
This is to inform you of one such maintenance we have decided to schedule urgently for one of our servers: SERVER1.NOC254.COM, today(13/10/20) at 9:00PM EAT. The maintenance has been scheduled urgently to ensure the server doesn't fail during normal working hours. The maintenance is projected to take 1 hour and everything should be back to normal after that period.
Should you face any challenge after that period, kindly open a support ticket describing the issue and we shall look at it promptly. The link to open a ticket is this: https://www.hostpinnacle.co.ke/clients/submitticket.php
Thank you and have a good evening.
HostPinnacle Support Team.
- Date - 13/10/2020 21:00 - 13/10/2020 22:00
- Last Updated - 13/10/2020 19:14